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Terms of service

Last Updated: 15/05/2025

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Welcome to Bioelements Australia. These Terms of Service ("Terms") govern your access to and use of our website located at [www.bioelementsaustralia.com.au] (the “Site”) and the services and products provided through it. By using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our website.

 

1. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use this Site. By using the Site, you represent and warrant that you meet this eligibility requirement.

 

2. Use of the Website

You agree to use the Site in accordance with all applicable laws and not to:

  • Violate any laws, regulations, or these Terms.

  • Infringe the rights of any third party.

  • Upload or transmit viruses, malware, or other harmful code.

  • Attempt to gain unauthorised access to the Site or its servers.

  • Use bots, scrapers, or similar tools to extract data from the Site.

We reserve the right to suspend or terminate access for any user who violates these Terms.

 

3. Product Information and Orders

All products listed on the Site are subject to availability. We reserve the right to change product offerings, prices, descriptions, and specifications at any time without notice.

By placing an order, you agree to:

  • Provide accurate and complete information.

  • Authorize us to charge your selected payment method for your purchase.

  • Accept our shipping and return policies, outlined separately on the Site.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or product information.

 

4. Pricing and Payment

All prices on the Site are listed in Australian Dollars (AUD) and include GST (where applicable), unless stated otherwise.

We accept various payment methods, as outlined at checkout. By submitting payment details, you confirm that you are authorized to use the chosen payment method.

 

5. Shipping and Delivery

We ship within Australia and to select international destinations. Shipping costs and delivery estimates are provided at checkout.

We are not liable for delays or issues caused by third-party carriers. Risk of loss and title for items pass to you upon delivery.

 

6. Returns and Refunds

We accept returns for eligible products within [e.g., 30 days] of purchase, provided the items are unused, unopened, and in original condition.

To request a return, please refer to our Return Policy at [link to your Return Policy page].

Refunds will be issued via the original payment method, less shipping costs, unless otherwise stated.

 

7. Intellectual Property

All content on the Site, including text, images, logos, product names, design, layout, and software, is the property of Bioelements Australia or its licensors and is protected by copyright, trademark, and other laws.

You may not use, reproduce, modify, or distribute any content without our prior written permission.

 

8. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience only and do not imply endorsement. We are not responsible for the content or privacy practices of third-party websites.

 

9. Disclaimer of Warranties

The Site and all content and products provided through it are offered "as is" and "as available" without warranties of any kind, either express or implied.

We do not guarantee the accuracy or completeness of any information on the Site. Use of the Site and products is at your own risk.

 

10. Limitation of Liability

To the maximum extent permitted by law, Bioelements Australia shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or any products purchased through it.

This limitation applies to damages arising from lost profits, data loss, business interruption, or personal injury, even if we were advised of the possibility.

 

11. Indemnity

You agree to indemnify and hold harmless Bioelements Australia, its directors, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Site or your violation of these Terms.

 

12. Changes to Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting to the Site. It is your responsibility to review these Terms periodically. Continued use of the Site after any changes constitutes acceptance of the new Terms.

 

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms shall be resolved exclusively in the courts of New South Wales.

 

14. Contact Information

If you have any questions about these Terms, please contact us at:

Bioelements Australia
Email: info@bioelementsaustralia.com.au
Address: PO BOX 17 St Clair NSW 2795 

ABN: 57 169 944 011

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